Billing and Refunds

CDXZipStream is a perpertual license, not a subscription with automatic rebilling. All versions include a maintainance contract with 12 months of updates to our ZIP Code database and product support. This contract can be optionally renewed by the customer.

If you have any problems CDXZipStream comes with a 30 day money-back guarantee. Approval is required to obtain a refund by contacting us at 973-895-5542 or by emailing support@cdxtech.com.

CDXStreamer is available as a monthly subscripion or as one-time purchases. One-time purchases have no automatic rebilling with requests available up to one year after the buy date.

For monthly subscriptions the authorized credit card used for registration will automatically be charged fees for one months service on the day you purchase. Fees are automatically billed on a monthly recurring basis unless we receive your cancellation. Future monthly billings will occur on the day of the month the Service was initially charged or nearby date. Fees will be assessed based on the subscription plan selected by the Subscriber.

Cancellation for subscription accounts may be made at any time by calling 973-895-5542 or via e-mail after the second month of service. The email must come from the Account Administrator e-mail account and be addressed to support@cdxtech.com. Prorated refunds of purchased services are not available in any circumstance. For subscription accounts cancellation will take effect, for billing purposes, as of the day of the month your next recurring payment would have been made.

No refund of one-time purchases or bulk data fees is available.

CDX Technologies shall have no obligation to maintain any data stored in your account or to forward any data to you or any third party.