|
When You Get That New Computer
We've had lots
of inquiries lately about installing (or reinstalling) CDXZipStream
on a new
 computer.
Here's a roundup of the questions that come with that shiny new
box ...
1.
Do I need to buy again? No
additional purchase is necessary, since CDXZipStream is licensed
on a per user (not per computer) basis, you can generate a new
keycode free of charge to use on a new computer.
2.
How do I do it? Download and
install the CDXZipStream demo on the new computer. When installation
is complete and Microsoft Excel opens, press the third button on the
CDXZipStream toolbar named "Licenses and Software Updates".
(If you are using Excel 2007 or 2010, the CDXZipStream toolbar is
located under the "Add-Ins" menu.) Then press the "Buy
Now" button followed by pressing "Generate KeyCode"
and log into our web site using the username and password you
received with your original purchase. If you did not retain your
original purchase information please contact us at support@cdxtech.com
A web page allowing you to generate a new keycode
should appear with your new Computer ID automatically entered. This
Computer ID is unique for each PC and your registration code is based
on it. Then press "Next" to generate your new registration
key.
Copy your new keycode from the box that appears and then press the
"x" in the upper right corner and minimize your browser.
Then paste the copied code into the "Keycode" section of
the "CDXZipStream Purchase and Registration" box and press
"OK". (This is the box where you pressed the "Generate
Keycode" button.) CDXZipStream will now be fully activated on
your computer.
3.
Why doesn't it work? CDXZipStream,
like virtually all Office add-ins (including those offered by
Microsoft) is currently not compatible with 64-bit Excel. It
can be run with no problem on a 64-bit Windows operating system, but
it must be run with 32-bit Excel. Unfortunately, our plans to
offer a 64-bit CDXZipStream have been put on hold since Microsoft
issued their newest version of MapPoint (2013), which supports many
CDXZipStream functions, with no 64-bit option.
So what can
you do if you have a new 64-bit computer? Microsoft provides
both 32 and 64-bit versions as part of the license for Office 2010,
so you can pick and choose the version you want to run, although you
can't install both versions on the same machine. If installing 32-bit
Excel 2010 is not an option, you can also install an older version of
Excel (2007 or 2003) on the same computer with Office 2010 64-bit and
successfully run that with CDXZipStream and other common add-ins.
|
